How a screen receives content: synchronization
After «Save» the platform builds the schedule and sends files to the player; it downloads them into its storage and confirms the sync time.
SynchronizationThe player downloading new files and schedule from the cabinet; until it finishes, the screen shows the old set. is the delivery of content from the cabinet to the screenA device running the Advision player that shows content; the cabinet calls it a media device.. After you click «Save», the platform gathers all playlists of the screenA device running the Advision player that shows content; the cabinet calls it a media device., builds a per-second schedule of the day for every windowA zone of the screen (A to G) with its own size, position and playlists. and sends the files and the schedule to the player. The player downloads them into its own storage and plays from there, so playback does not depend on a permanent connection. Once everything is received, the screenA device running the Advision player that shows content; the cabinet calls it a media device. reports its sync time to the server and the list shows «Synchronized».
Step by step
Stage | What happens | Where you see it |
|---|---|---|
1. Save | You save a playlistA set of files with a playback schedule that is assigned to screens or networks. or the screenA device running the Advision player that shows content; the cabinet calls it a media device.'s «Content» tab. Changes with «InfluencePlaylist field: Active goes on air, Passive is only stored.» «Active» go on immediately; with «Passive» they wait for 00:01 the next day. | The «Save» button |
2. Schedule calculation | The platform combines all playlists of the screenA device running the Advision player that shows content; the cabinet calls it a media device., their types, file durations and hours into a per-second schedule for every windowA zone of the screen (A to G) with its own size, position and playlists.. | The screenA device running the Advision player that shows content; the cabinet calls it a media device.'s «Schedule» tab; while it calculates, a hint says the schedule may still be generating |
3. Transfer | The server hands the player the new schedule and the list of files the screenA device running the Advision player that shows content; the cabinet calls it a media device. does not have yet. | «Not synchronized» or «Syncing» status in the screenA device running the Advision player that shows content; the cabinet calls it a media device. list |
4. Download | The player downloads the files into its storage. Large videos take longer than images; speed depends on the local connection. | «Syncing» status |
5. Confirmation | The player reports that it has received everything and started playing by the new schedule. | «Synchronized» and «Sync Time» in the list |
6. Playback | The player plays from storage; every playback is recorded and goes into reports. | «Screenshot» on the screenA device running the Advision player that shows content; the cabinet calls it a media device. page, the «Report» section |
When changes arrive
«InfluencePlaylist field: Active goes on air, Passive is only stored.» | When it applies | What it is for |
|---|---|---|
«Active» | Right after «Save»: synchronizationThe player downloading new files and schedule from the cabinet; until it finishes, the screen shows the old set. starts immediately. | Everyday work: replace a video, add a promotion. |
«Passive» | From 00:01 the next day, when the platform switches to the new daily schedule. | Prepare tomorrow's airtime without touching today's. |
If the screen is offline
- The screenA device running the Advision player that shows content; the cabinet calls it a media device. plays from storage by the last received schedule until the connection is restored.
- After reconnecting, the player downloads everything that has accumulated on its own and confirms synchronizationThe player downloading new files and schedule from the cabinet; until it finishes, the screen shows the old set..
- If «Sync Time» is earlier than the moment of your edit, the edit has not reached the screenA device running the Advision player that shows content; the cabinet calls it a media device. yet.
The list statuses are described in What a screen is and what its statuses mean. If the screenA device running the Advision player that shows content; the cabinet calls it a media device. is online but shows old content, see Screen is online but shows old content; if it stays «Not synchronized» for long, see Screen stays «Not synchronized». How to read the day schedule: Read the day schedule.
Related articles
- ConceptWhat a screen is and what its statuses meanA screen (media device) is a display running Advision Player. In the list it has two independent statuses: connection and sync.
- TroubleshootingScreen is online but shows old contentThe dot is green, but yesterday’s video is still on the screen. Check sync, saved changes and the «Influence» mode.
- TroubleshootingScreen stays «Not synced» for a long timeThe crossed-out icon next to the screen name does not go away for hours. Most often it is slow internet on site or large files.
- How-to · 3 minRead the daily schedule and see why this video is playing nowThe «Schedule» tab shows a per-second table of the day and an hourly playback chart; it tells which playlist is on at any minute and why.