What a screen is and what its statuses mean
A screen (media device) is a display running Advision Player. In the list it has two independent statuses: connection and sync.
A screenA device running the Advision player that shows content; the cabinet calls it a media device. (called «Media deviceA screen in the cabinet: a player paired with a 6-digit code, with status, schedule and settings.» in the cabinet) is one physical display or audio system with Advision Player installed, connected to the cabinet with the 6-digit code shown by the player. The screenA device running the Advision player that shows content; the cabinet calls it a media device. receives the playlists assigned to it, downloads the files into its own storage and plays from there, so a short internet outage does not stop playback. In the screenA device running the Advision player that shows content; the cabinet calls it a media device. list every screenA device running the Advision player that shows content; the cabinet calls it a media device. has two independent statuses: connection to the server (online or offline) and content synchronizationThe player downloading new files and schedule from the cabinet; until it finishes, the screen shows the old set. (whether what is on the screenA device running the Advision player that shows content; the cabinet calls it a media device. matches what is in the cabinet).
Connection statuses
Status | What it means | What to do |
|---|---|---|
Online (green dot) | The player is connected to the server and accepts commands, new files and schedules. | Nothing. |
Offline (red dot) | Connection lost. The screenA device running the Advision player that shows content; the cabinet calls it a media device. keeps playing from its storage by the last schedule but receives no changes. | Check power and internet on site, see Screen is offline. |
«Broadcasting is stoped» | A manager stopped playback with «Stop broadcasting». The screenA device running the Advision player that shows content; the cabinet calls it a media device. is online but shows nothing. | Click «Start broadcasting» on the screenA device running the Advision player that shows content; the cabinet calls it a media device. page. |
Synchronization statuses
Status | What it means | What to do |
|---|---|---|
«Synchronized» | Files and schedule on the screenA device running the Advision player that shows content; the cabinet calls it a media device. match the cabinet. «Sync Time» is shown next to it. | Nothing. |
«Syncing» | The screenA device running the Advision player that shows content; the cabinet calls it a media device. is downloading new files or a schedule. | Wait: large videos take longer than images. |
«Not synchronized» | Changes are saved in the cabinet, but the screenA device running the Advision player that shows content; the cabinet calls it a media device. has not downloaded or confirmed them yet. | Check the connection; if it takes long, see Screen stays «Not synchronized». |
What is on the screen page
- «Content»: playlists assigned to the screenA device running the Advision player that shows content; the cabinet calls it a media device. and the «All-day content» that plays when no playlistA set of files with a playback schedule that is assigned to screens or networks. is active.
- «Schedule»: the per-second schedule of the day that the platform calculated from all playlists of the screenA device running the Advision player that shows content; the cabinet calls it a media device..
- «Windows»: splitting the screenA device running the Advision player that shows content; the cabinet calls it a media device. into zones A to G.
- «Audience data»: Wi-Fi counterA sensor near the screen that counts nearby devices for audience data. and average hourly audience.
- «Log»: player events.
- «Settings»: name, address, timezone, working hours, screenA device running the Advision player that shows content; the cabinet calls it a media device. rotation and other fields.
- Action buttons at the top right: «Screenshot», download content to the screenA device running the Advision player that shows content; the cabinet calls it a media device., «Stop broadcasting» or «Start broadcasting», «Reload player».
One screenA device running the Advision player that shows content; the cabinet calls it a media device. can belong to several networks and have several windows. How a screenA device running the Advision player that shows content; the cabinet calls it a media device. receives content is explained in How a screen receives content: synchronization. Scenarios: Add a screen with the code from the player, Screen statuses in the list.
Related articles
- ReferenceScreen statuses in the list: online, offline, syncWhat the green and red dots, the sync icon and the dates in a screen row mean, and when you need to act.
- How-to · 3 minAdd a screen with the code from the playerEnter the 6-digit code from the player screen in the «Create» dialog, give the screen a name and a timezone; a minute later it appears in the list online.
- ConceptHow a screen receives content: synchronizationAfter «Save» the platform builds the schedule and sends files to the player; it downloads them into its storage and confirms the sync time.
- TroubleshootingScreen is offlineA red dot next to the screen name. What to check on site and in the cabinet to bring the screen back online.