Skip to content
Knowledge base
Open dashboard
UAEN
ReferenceUpdated 02/11/2026

File requirements: formats, sizes, limits

Which formats the cabinet accepts, the size limit for each type, recommended video and image settings and what breaks playback on screen.

Checked on the current dashboard version
Contents: 3
  1. What the file card means
  2. Web content and widgets
  3. Storage space

The cabinet accepts four file types. The size limit is checked at upload: a file above the limit does not enter the library and shows «file too large». The recommendations in the table are optional, but with them a video plays smoothly on every Advision player.

Type

Formats

Limit

Recommendation

Image

.png, .jpg

5 MB

1920×1080 for a landscape screenA device running the Advision player that shows content; the cabinet calls it a media device., 1080×1920 for a portrait one; the image resolution equals the screenA device running the Advision player that shows content; the cabinet calls it a media device. resolution

Video

.mp4

500 MB

1920×1080 (portrait 1080×1920), H.264 High@4.1, 25 fps, about 5 Mbit/s, no audio track unless sound is needed, moov atom at the start of the file

Audio

.mp3

150 MB

For background music and audio ads through an amplifier, see audio connection

Zip app

.zip with HTML inside

150 MB

index.html in the archive root, all assets inside the archive, see zip apps

What the file card means

After uploading, check the card in Media: resolution and duration should match what you expected.

No.

Element

What it means

1

Preview

First frame or the image; an empty preview may mean the file was not processed

2

Type

«Image», «Video», «Audio», «Application» for zip

3

Upload date

When the file appeared in the account

4

Resolution

Compare with the screenA device running the Advision player that shows content; the cabinet calls it a media device. resolution; a mismatch gives black bars or a stretched picture

5

Size

File weight; the total of all files is capped by the plan's «Storage limit»

6

Duration

For video equals the clip length, for an image is set in the playlistA set of files with a playback schedule that is assigned to screens or networks.

7

File name

Handy to include format and screenA device running the Advision player that shows content; the cabinet calls it a media device., for example vitryna-podil-9x16.mp4

Web content and widgets

Besides files, a screenA device running the Advision player that shows content; the cabinet calls it a media device. can show websites and streams by link, as well as built-in widgets. They take no storage space and are not uploaded: see add a website or stream and add a widget.

Storage space

Each account has its own storage volume set by the plan. Used space is shown on the dashboard and in account settings as «Used» against «Storage limit». When the limit is reached, uploads stop, see Storage is full.