Skip to content
Knowledge base
Open dashboard
UAEN
How-toTakes 3 minUpdated 02/11/2026

Create a folder and move files

How to create folders such as «Menu» or «Promo videos» and move already uploaded files into them.

Open in dashboardChecked on the current dashboard version
Contents: 6
  1. 1. Open «Media» and click the three-dot menu to the right of «Upload».
  2. 2. Click «Create new folder».
  3. 3. Type a name, for example «Promo videos», and click «Create».
  4. 4. Tick the checkboxes on the cards of the files you want to move.
  5. 5. Click «Move» and pick the destination folder.
  6. If it did not work

Open «Media» and click the three-dot menu to the right of «Upload».

A menu with «Create new folder» drops down.

Click «Create new folder».

A dialog with the «Folder name» field opens.

Type a name, for example «Promo videos», and click «Create».

The folder appears in the grid among the files with the type «Folder».

Tick the checkboxes on the cards of the files you want to move.

The «Move» button in the toolbar becomes active.

Click «Move» and pick the destination folder.

The files disappear from the current folder and appear in the chosen one.

If it did not work

Symptom

What to do

«Move» is greyed out

No file is selected: tick a card checkbox or «Select all»

The folder you need is missing in the picker

Close the dialog, create the folder from the three-dot menu and try again

No folder menu on the «Stock» tab

This is the Advision library, folders cannot be created there. Go back to Home

The screenA device running the Advision player that shows content; the cabinet calls it a media device. shows old content after moving

Moving does not change content. If a screenA device running the Advision player that shows content; the cabinet calls it a media device. lags behind, see stale content