Add a member with the right role
Create a user in «Members»: login, password, email, role and access toggles in three minutes.
Contents: 6
- 1. Click the gear icon at the top right and choose «Members».
- 2. Click «Create» in the block of the role you need.
- 3. Fill in «Login», «Password», «Email» and «Name».
- 4. For a moderator, check the «All devices» and «Content edit approve required» toggles.
- 5. Click «Create» at the bottom of the form.
- If it did not work
Click the gear icon at the top right and choose «Members».
A page with the «OwnerRole with full access to the cabinet, including members and tokens.», «ModeratorRole that manages content, playlists and screens without access to members.», «Advertising agent» and «ObserverRead-only role: screens, playlists and reports without the right to change anything.» blocks opens.
Click «Create» in the blockPlaylist type that occupies a continuous time block in which files play in sections. of the role you need.
The «Create User» form opens with the role of that blockPlaylist type that occupies a continuous time block in which files play in sections..
Fill in «Login», «Password», «Email» and «Name».
For a moderatorRole that manages content, playlists and screens without access to members., check the «All devices» and «Content edit approve required» toggles.
With «All devices» on, the moderatorRole that manages content, playlists and screens without access to members. gets every screenA device running the Advision player that shows content; the cabinet calls it a media device. that exists in the cabinet right now.
Click «Create» at the bottom of the form.
If it did not work
Symptom | What to do |
|---|---|
There is no «Members» item in the gear menu | You are not signed in as the ownerRole with full access to the cabinet, including members and tokens.. Ask the cabinet ownerRole with full access to the cabinet, including members and tokens., see roles and permissions |
A message says the action is not allowed on the current tariff | User management is not included in every tariff. Check the tariff in «Account» or contact support |
The form does not save | Make sure the login is unique and the email has no spaces |
The member cannot sign in | Open them via «Options» and check «Blocked» and the login. Next: Cannot sign in |
The moderatorRole that manages content, playlists and screens without access to members. does not see a new screenA device running the Advision player that shows content; the cabinet calls it a media device. | Screens added after creation are granted separately: access to some screens |
Related articles
- ReferenceRoles and permissions: owner, moderator, agent, observerWhat each of the four cabinet roles can do and where to find them on the Members page.
- How-to · 2 minGive a user access to some screens onlyTurn off «All devices» in the moderator form and tick the screens you need, for example only the Podil coffee shop.
- ConceptUser roles: owner, moderator, agent, observerThe four cabinet roles and what each can do: from the owner's full access to the observer's read-only statistics.
- TroubleshootingCannot log in to the cabinetThe cabinet rejects the password, says «User not found» or asks for a code. Check the address, sign-in method, password and two-factor code.