Change account details
Check the login, role, tariff and balance, update user details and connect Telegram notifications.
Contents: 5
Click the gear icon at the top right and choose «Account».
The top of the page shows the login, role and cabinet name; on the right the tariff, balance and number of screens.
In the «User personal data» blockPlaylist type that occupies a continuous time block in which files play in sections., check the username and email.
Open the advisiondigitalbot bot in Telegram and send the /start command.
The bot replies with a code.
Enter the code in the «Code» field and click «Subscribe».
If it did not work
Symptom | What to do |
|---|---|
You need to change the tariff or top up the balance | Contact Advision support: this is not done from the cabinet |
The bot does not reply with a code | Send /start again and make sure you opened advisiondigitalbot |
No notifications after «Subscribe» | Check that the «You are already subscribed» message appeared; if needed click «Unsubscribe» and subscribe again |
Cannot sign in to open «Account» | See Cannot sign in |
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- ReferenceRoles and permissions: owner, moderator, agent, observerWhat each of the four cabinet roles can do and where to find them on the Members page.