Replace a video that is already on air
A new version of the video on every screen without a new playlist or a broadcast stop. Screen assignments stay in place.
Contents: 7
- 1. Open «Playlists», find the playlist with the old video and click «Edit».
- 2. In «Content» open the old file's menu and click «Remove».
- 3. Click «Choose» and pick the new version of the file.
- 4. Move the new file into the old one's place and check its duration.
- 5. Make sure «Influence» is set to «Active».
- 6. Click «Save».
- If it did not work
Open «Playlists», find the playlistA set of files with a playback schedule that is assigned to screens or networks. with the old video and click «Edit».
Use «Device name» to filter the playlists of a specific screenA device running the Advision player that shows content; the cabinet calls it a media device..
In «Content» open the old file's menu and click «Remove».
The file leaves the playlistA set of files with a playback schedule that is assigned to screens or networks. but stays in «Media».
Click «Choose» and pick the new version of the file.
The new file appears in the «Content» list.
Move the new file into the old one's place and check its duration.
Make sure «InfluencePlaylist field: Active goes on air, Passive is only stored.» is set to «Active».
Click «Save».
Every screenA device running the Advision player that shows content; the cabinet calls it a media device. of the playlistA set of files with a playback schedule that is assigned to screens or networks. starts downloading the new file.
If it did not work
Symptom | What to do |
|---|---|
The screenA device running the Advision player that shows content; the cabinet calls it a media device. still shows the old version | |
The screenA device running the Advision player that shows content; the cabinet calls it a media device. stays «Not synced» | A large file takes longer to download; see Screen stuck in Not synced |
The video is in several playlists | Repeat the replacement in each one: find them with the «Device name» filter in the list |
The new file cannot be added | Check File requirements |
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- How-to · 2 minUpload filesHow to add images, video, audio or zip files to the media library from your computer, with tags and straight into the right folder.
- How-to · 4 minAdd files, set the order and durationFiles from the media library or your computer, playback order, image duration and switching a file off temporarily.
- ConceptHow a screen receives content: synchronizationAfter «Save» the platform builds the schedule and sends files to the player; it downloads them into its storage and confirms the sync time.
- TroubleshootingScreen is online but shows old contentThe dot is green, but yesterday’s video is still on the screen. Check sync, saved changes and the «Influence» mode.